I stopped in to see how much it would cost to have a scrap on the side of my car fixed. Darin Powers looked at it and told me it could be buffed out. Which he then proceeded to do so and bonus, he didn't even charge me for it. I was very impressed and as a repeat customer it made me feel like they really value their customers. I recommend them all the time.
Have been to Goff's for body work three times now. (All due to someone else doing something to my car.) Everytime, I was given accurate information on what was wrong, what needed to be repaired and the timeline. Everyone was very friendly and more than willing to answer any questions. The work done on my car was excellent all three times. They worked with the insurance companies so I didn't need to get involved once I got there. When the work was done, my car was washed and detailed. Super BONUS! I highly recommend them. Thanks Goff's!!
I hit a deer on a Saturday morning and they took me in right away, assessed the damage, ordered the parts and got me in a quick as possible. they made the car look like new and were kind and courteous through every step. they handled everything with my insurance and even returned my rental car for me, as I was in a hurry to get to an appt when I picked up my car. highly recommended for service and support.
I recently encountered a complicated repair issue that required coordination with the Dealership. Heidi took wonderful care of managing the issue, communicating with me every step of the way, and making sure that I would not be inconvenienced. A Big Thank You for your wonderful service Heidi.
Just like new! Fantastic job everytime! Great friendly staff! Ease and convenience is the best! We discovered this autobody shop many years ago, as compared to any other local place this is the best place you can count on every single time. The most stress free place ever! The people here take pride in the work they do and they should. Thank you so much for taking such fantastic care of us. The very best of the best.
We are repeat customers at Goff. I brought our car in for an estimate to repair some usual and not so usual scratches and dents. *Nuri* was our estimator. He was truthful and candid about the cost/benefits of the work that was to be done. He went the extra mile and buffed some minor scratches free of charge. We will definitely come to Goff's again.
Goff's has always done excellent work. Sad to say, I have used them more than once. Nuri, my contact person, was amazing! I truly felt in excellent hands and that he cared about my situation and the end result. My car, both inside and out, is beautiful!!! Thank You!
Absolutely fantastic job! Their insurance rep, kaitlyn and the rest of the staff were awesome. They were easy to work with and communicated with me every step of the way. Not only was the customer service great but the repair and detail team do an excellent job making the repairs, they also finished the job almost a full week before their estimated deadline. Goffs truly knows how to take a stressful situation and make it worry free! A million thanks to all your employees, you truly are an amazing group.
The entire process was so simple. I was given an honest quote for repairing the damage. Every person I came into contact with at Goff's went out of their way to ensure I was assisted and/ or happy. Nuri kept me up to date on the progress of the work being done to my car. I can't express enough about the feeling of trust that Goff's has now earned due to the wonderful hassle free experience I was given, not to mention my car looks beautiful again!
Goff's did a fantastic job of helping us out with our car. They were lightning fast, knowledgeable, and personable. Their pricing beat the quote from a competitor by a fair amount and they communicated every step of the way. Top notch service- can't recommend enough. Special shoutout to Heidi for her incredible attention to detail and going the extra mile.
The front bumper of my Land Rover was damaged by another car in reverse that did not see me. Goff's was able to take care of the damage faster than they estimated and with a free detailing. The paint for the body work was a perfect match. I am quite sure that there are several sections of the body that look a cleaner and brighter white than they ever have before. Thanks to the Goff's team for all of their help. It was an A+ great experience.
Goff's and Nuri's service was knowledgeable, informative and friendly from the time I contact them until the time the expert repairs on my Nissan were completed as promised. I picked my Nissan up four days after delivering it to Goff's and it looked brand new. I have and will always go to Goff's for the professional service they perform on our vehicles.
I had some minor damage that needed to be repaired and, while I hope to never need their services again, I would definitely use Goff's in Waukesha in the future. Nuri was attentive and helpful, and worked very hard to make sure I was happy with the process and the end result. Patti was also a pleasure to deal with. If you need to wait while they do the work, the facility is comfortable and they have coffee and snacks!