We are repeat customers at Goff. I brought our car in for an estimate to repair some usual and not so usual scratches and dents. *Nuri* was our estimator. He was truthful and candid about the cost/benefits of the work that was to be done. He went the extra mile and buffed some minor scratches free of charge. We will definitely come to Goff's again.
The Goffs team did an amazing job on my infiniti M35. They were easy to work with and the car looks wonderful. They even washed the whole car and cleaned the inside! They are adjacent to an enterprise rental car which made the whole process very easy as I walked right next door after dropping off my car. The whole process was very efficient and I am grateful for all their work in helping me get back on the road. Specifically I worked with Daron and he did a great job talking me through the insurance process and coordinating the quote and work. He communicated clearly and answered all of my questions. I would definitely use them again!
Have been to Goff's for body work three times now. (All due to someone else doing something to my car.) Overtime, I was given accurate information on what was wrong, what needed to be repaired and the timeline. Everyone was very friendly and more than willing to answer any questions. The work done on my car was excellent all three times. They worked with the insurance companies so I didn't need to get involved once I got there. When the work was done, my car was washed and detailed. Super BONUS! I highly recommend them. Thanks Goff's!!
Goff's did a fantastic job of helping us out with our car. They were lightning fast, knowledgeable, and personable. Their pricing beat the quote from a competitor by a fair amount and they communicated every step of the way. Top notch service- can't recommend enough. Special shoutout to Heidi for her incredible attention to detail and going the extra mile.
Customer service from the time you schedule an estimate to the day you pick your car up. When I say this, I mean it! The reception was very helpful and courteous. My rep whom helped me with the estimate stayed on top of the cost and insurance company. They are worth every penny you spend.It’s all about the service and respect!
This is the 3rd time we have had Goff's do body work for us. As always the experience was smooth and the work exceptional. And they cleaned the inside of the car. Absolutely fantastic. Thank you Darron for out doing yourself again!!!
My Honda Civic Type are was T boned with major damage and air bag deployment. Goff's did a fantastic job. Car is like new. Thanks to Daron Powers who kept me posted on what was happening and was more than happy to walk me through the repairs when I wanted to stop by and take a look. Thanks to the team at Goff's for all that you did to bring my car back!
I recently encountered a complicated repair issue that required coordination with the Dealership. Heidi took wonderful care of managing the issue, communicating with me every step of the way, and making sure that I would not be inconvenienced. A Big Thank You for your wonderful service Heidi.
Absolutely fantastic job! Their insurance rep, kaitlyn and the rest of the staff were awesome. They were easy to work with and communicated with me every step of the way. Not only was the customer service great but the repair and detail team do an excellent job making the repairs, they also finished the job almost a full week before their estimated deadline. Goffs truly knows how to take a stressful situation and make it worry free! A million thanks to all your employees, you truly are an amazing group.
Just like new! Fantastic job everytime! Great friendly staff! Ease and convenience is the best! We discovered this autobody shop many years ago, as compared to any other local place this is the best place you can count on every single time. The most stress free place ever! The people here take pride in the work they do and they should. Thank you so much for taking such fantastic care of us. The very best of the best.
I had some minor damage that needed to be repaired and, while I hope to never need their services again, I would definitely use Goff's in Waukesha in the future. Nuri was attentive and helpful, and worked very hard to make sure I was happy with the process and the end result. Patti was also a pleasure to deal with. If you need to wait while they do the work, the facility is comfortable and they have coffee and snacks!
I came in with relatively extensive damage to the rear of my Honda Odyssey. They did a fantastic job repairing everything and getting a good color match. I highly recommend the team here. They were very friendly and professional.
The entire process was so simple. I was given an honest quote for repairing the damage. Every person I came into contact with at Goff's went out of their way to ensure I was assisted and/ or happy. Nuri kept me up to date on the progress of the work being done to my car. I can't express enough about the feeling of trust that Goff's has now earned due to the wonderful hassle free experience I was given, not to mention my car looks beautiful again!