I recently encountered a complicated repair issue that required coordination with the Dealership. Heidi took wonderful care of managing the issue, communicating with me every step of the way, and making sure that I would not be inconvenienced. A Big Thank You for your wonderful service Heidi.
I hit a deer on a Saturday morning and they took me in right away, assessed the damage, ordered the parts and got me in a quick as possible. they made the car look like new and were kind and courteous through every step. they handled everything with my insurance and even returned my rental car for me, as I was in a hurry to get to an appt when I picked up my car. highly recommended for service and support.
Have been to Goff's for body work three times now. (All due to someone else doing something to my car.) Everytime, I was given accurate information on what was wrong, what needed to be repaired and the timeline. Everyone was very friendly and more than willing to answer any questions. The work done on my car was excellent all three times. They worked with the insurance companies so I didn't need to get involved once I got there. When the work was done, my car was washed and detailed. Super BONUS! I highly recommend them. Thanks Goff's!!
The Goffs team did an amazing job on my infiniti M35. They were easy to work with and the car looks wonderful. They even washed the whole car and cleaned the inside! They are adjacent to an enterprise rental car which made the whole process very easy as I walked right next door after dropping off my car. The whole process was very efficient and I am grateful for all their work in helping me get back on the road. Specifically I worked with Daron and he did a great job talking me through the insurance process and coordinating the quote and work. He communicated clearly and answered all of my questions. I would definitely use them again!
Goff's did a fantastic job of helping us out with our car. They were lightning fast, knowledgeable, and personable. Their pricing beat the quote from a competitor by a fair amount and they communicated every step of the way. Top notch service- can't recommend enough. Special shoutout to Heidi for her incredible attention to detail and going the extra mile.
We are repeat customers at Goff. I brought our car in for an estimate to repair some usual and not so usual scratches and dents. *Nuri* was our estimator. He was truthful and candid about the cost/benefits of the work that was to be done. He went the extra mile and buffed some minor scratches free of charge. We will definitely come to Goff's again.
I had some minor damage that needed to be repaired and, while I hope to never need their services again, I would definitely use Goff's in Waukesha in the future. Nuri was attentive and helpful, and worked very hard to make sure I was happy with the process and the end result. Patti was also a pleasure to deal with. If you need to wait while they do the work, the facility is comfortable and they have coffee and snacks!
This is the 3rd time we have had Goff's do body work for us. As always the experience was smooth and the work exceptional. And they cleaned the inside of the car. Absolutely fantastic. Thank you Darron for out doing yourself again!!!
My Honda Civic Type are was T boned with major damage and air bag deployment. Goff's did a fantastic job. Car is like new. Thanks to Daron Powers who kept me posted on what was happening and was more than happy to walk me through the repairs when I wanted to stop by and take a look. Thanks to the team at Goff's for all that you did to bring my car back!
Goff's and Nuri's service was knowledgeable, informative and friendly from the time I contact them until the time the expert repairs on my Nissan were completed as promised. I picked my Nissan up four days after delivering it to Goff's and it looked brand new. I have and will always go to Goff's for the professional service they perform on our vehicles.
Have been to Goff's for body work three times now. (All due to someone else doing something to my car.) Overtime, I was given accurate information on what was wrong, what needed to be repaired and the timeline. Everyone was very friendly and more than willing to answer any questions. The work done on my car was excellent all three times. They worked with the insurance companies so I didn't need to get involved once I got there. When the work was done, my car was washed and detailed. Super BONUS! I highly recommend them. Thanks Goff's!!
Customer service from the time you schedule an estimate to the day you pick your car up. When I say this, I mean it! The reception was very helpful and courteous. My rep whom helped me with the estimate stayed on top of the cost and insurance company. They are worth every penny you spend.It’s all about the service and respect!
Goff's has always done excellent work. Sad to say, I have used them more than once. Nuri, my contact person, was amazing! I truly felt in excellent hands and that he cared about my situation and the end result. My car, both inside and out, is beautiful!!! Thank You!